Refund Policy

Refund Policy for Casaan Academy

At Casaan Academy, we strive to ensure your satisfaction with our courses and services. Our refund policy is designed to be fair and transparent.

Refund Eligibility

  • You are eligible for a refund within 3 days of your course purchase.
  • After 3 days have passed since your purchase, we are unable to process a refund.

Refund Process

If you are within the 3-day window and wish to request a refund, please contact us at Provide your order details and reason for the refund request.

Refund Approval

Once your request is received and approved, your refund will be processed promptly. The refund amount will be automatically applied to your original payment method within a few days.

Late or Missing Refunds

If you haven't received your refund within a reasonable timeframe after it has been processed, please take the following steps:

  1. Check your bank account again to ensure the refund hasn't been deposited.
  2. Contact your bank directly, as there may be a delay in the funds appearing in your account.
  3. If you've completed the above steps and still have not received your refund, please reach out to us at for further assistance.

Need Assistance?

For any questions or concerns regarding refunds, feel free to contact us via email at or call us at +252638449888. We're here to help ensure a smooth experience for all our learners.

Thank you for choosing Casaan Academy. We look forward to supporting your learning journey!